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Does your company need to revamp its approach to customer service? If so, your team likely discovered Chordiant when researching potential solutions. Chordiant offers a number of enterprise software solutions to help businesses improve their customer service operations.

Chordiant offers three core products which include Business Process Management (BPM), Customer Relationship Management (CRM) and Enterprise Decision Management (EDM) solutions that allow for the creation of custom applications that a business can use to have better interactions with their customers.

Chordiant began in 1997 and quickly found favor in large organizations across North America and Europe. The company then went public in 2000, being traded on the NASDAQ. Chordiant would go on to be purchased by competitor Pegasystems in 2010.

If your organization is committed to making a serious upgrade to your customer service department? Consider hiring a freelancer with experience creating custom applications using the Chordiant framework. A small investment in infrastructure now will be well worth the investment as your customers have increasingly positive interacts with representatives of your organization.

Do you need to outsource your company’s customer service business processes? The answer is Freelancer.com. Freelancer.com has an incredible wealth of freelance customer service software specialists for hire that are sure to meet your organization’s customer service needs. You will be able to find an independent customer service specialist with ease using the plethora of tools available to employers using the Freelancer platform. It’s as easy as posting a public project. Post your project for free. Simply write a detailed description of your customer service needs and in no time independent tech support specialists will be flocking to your project, offering competitive bids for their services.

Does your project require a certain set of skills or experience? Not a problem! Use the Freelancer Directory to find the perfect customer service specialist to work your campaign. View his or her public profile and offer to hire them directly from their profile.

With all of the talented customer service experts on the site, it’s completely understandable if you become overwhelmed by the decision you’re about to make. It’s a good problem to have! Fortunately, the Preferred Freelancer Program has identified the site’s top customer service talent and made it directly available to you! By hiring one of Freelancer.com’s talent recruiters, your project will be shared with the best customer service agents on the site.

Just like public projects, these Preferred Freelancers will offer competitive bids along with their proposals on how to make your customer service operations the very best they can be. Talk with the Preferred Freelancers and your Recruiters about the bids and from there you can make an informed decision on which customer service solution to proceed with.

Still having trouble deciding? Your Recruiter can even provide their personal recommendation as to which customer service agent to hire! Between your Preferred Freelancer and Recruiter, you’ve got a winning team!

Finding a customer service solution on Freelancer.com is as easy as ever, so what are you waiting for? Kick start your customer service activities today by finding your next customer service software specialist at Freelancer.com.